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October 10, 2005
苹锟斤拷锟斤拷锟斤拷锟斤拷锟斤拷锟斤拷
锟狡猴拷锟矫撅拷没写苹锟斤拷锟剿★拷锟皆达拷nano锟斤拷锟斤拷之锟襟，癸拷锟斤拷苹锟斤拷锟斤拷锟斤拷息锟斤拷锟斤拷锟角筹拷锟洁，锟斤拷锟揭撅拷然一直没锟斤拷blog锟斤拷锟结及锟斤拷为什么锟斤拷
一锟斤拷锟斤拷要锟斤拷原锟斤拷锟角ｏ拷锟斤拷一直锟节碉拷锟脚匡拷锟斤拷nano锟斤拷锟斤拷之锟斤拷锟斤拷锟桔诧拷锟斤拷锟斤拷锟斤拷锟斤拷锟斤拷椋琈oto锟斤拷锟较帮拷Zander锟斤拷锟斤拷锟斤拷水说锟斤拷去锟斤拷锟斤拷锟絥ano锟斤拷Screw the nano锟斤拷锟斤拷锟斤拷锟斤拷说苹锟斤拷一锟斤拷锟斤拷锟斤拷锟皆硷拷锟斤拷锟斤拷锟斤拷锟街伙拷锟斤拷锟斤拷锟斤拷苹锟斤拷锟斤拷锟斤拷锟角的猴拷锟斤拷锟斤拷锟斤拷锟斤拷锟斤拷平锟斤拷锟斤拷委员锟斤拷锟斤拷械锟斤拷椤ｏ拷锟矫达拷喙拷锟斤拷锟斤拷榉筹拷锟斤拷锟斤拷锟斤拷锟斤拷锟斤拷锟劫硷拷锟侥ｏ拷Jobs锟斤拷锟斤拷么锟斤拷锟斤拷
目前锟斤拷锟斤拷锟斤拷锟斤拷锟斤拷要锟侥凤拷锟斤拷锟斤拷锟斤拷锟斤拷原锟斤拷一直锟斤拷锟斤拷锟斤拷锟节的可诧拷锟斤拷锟斤拷频锟斤拷iPod锟斤拷锟狡猴拷锟斤拷要锟斤拷锟绞筹拷炉锟剿★拷锟斤拷然锟斤拷也锟叫憋拷锟斤拷说锟斤拷锟斤拷实nano锟斤拷幕锟斤拷遣锟斤拷锟侥★拷
锟斤拷然之锟斤拷锟皆碉拷锟脚匡拷锟斤拷锟斤拷锟铰碉拷一锟斤拷锟斤拷锟斤拷锟角ｏ拷锟斤拷锟绞憋拷锟斤拷锟斤拷锟狡伙拷锟斤拷目诒锟斤拷锟斤拷锟斤拷锟斤拷募锟斤拷驯锟轿拷锟斤拷锟斤拷椋拷岵伙拷锟斤拷为锟斤拷一锟轿伙拷锟斤拷锟斤拷锟姐？
也锟斤拷锟斤拷锟斤拷锟斤拷锟斤拷锟斤拷锟角匡拷锟皆斤拷锟斤拷模锟斤拷锟轿拷詹趴锟斤拷锟絙usinessweek锟斤拷一篇blog锟斤拷锟斤拷锟斤拷苹锟斤拷锟斤拷锟斤拷锟斤拷锟斤拷锟斤拷突锟斤拷锟斤拷锟斤拷锟斤拷业之一锟斤拷
blog锟斤拷锟斤拷锟竭斤拷Bruce Nussbaum锟斤拷锟斤拷锟斤拷blog锟斤拷锟斤拷徒锟?a href="http://www.businessweek.com/innovate/NussbaumOnDesign/">on design锟斤拷10锟斤拷2锟秸ｏ拷锟斤拷锟斤拷一锟斤拷锟斤拷锟斤拷前苹锟斤拷员锟斤拷Omar Khalifa锟斤拷锟斤拷锟斤拷锟斤拷锟斤拷锟斤拷锟斤拷目锟斤拷锟斤拷Inside Apple's design machine锟斤拷
锟脚碉拷锟斤拷旨锟斤拷锟斤拷锟斤拷说锟斤拷锟斤拷锟角猴拷锟窖的ｏ拷锟斤拷要协锟斤拷锟斤拷锟斤拷锟斤拷锟脚ｏ拷锟斤拷要锟斤拷锟斤拷每锟斤拷锟饺斤拷锟斤拷锟绞憋拷锟叫筹拷锟侥成硷拷锟斤拷锟斤拷锟斤拷锟斤拷锟斤拷锟节撅拷锟斤拷锟斤拷锟揭ｏ拷锟斤拷票一锟杰讹拷锟斤拷锟杰达拷锟斤拷锟饺憋拷为锟斤拷蟆锟斤拷锟斤拷锟斤拷锟铰ｏ拷锟斤拷锟斤拷锟斤拷锟矫伙拷为锟斤拷谈锟斤拷锟斤拷锟阶★拷
锟斤拷锟斤拷说锟斤拷苹锟斤拷一直锟斤拷锟斤拷锟洁当锟斤拷锟斤拷锟矫伙拷锟侥ｏ拷锟斤拷锟斤拷锟斤拷双锟斤拷锟斤拷锟斤拷锟狡ｏ拷
When I was at Apple we had two built-in checks to ensure that everyone was well tuned to customer feedback. The first was called "the out-of-box experience" where customers were literally filmed opening and setting up a piece of Apple equipment. Many a red faced engineer went back to the drawing board after viewing those.The second was to have product managers sit on the customer care phone lines over the first few weeks of a new product's launch. This was also a very effective way to gauge issues and to feed them back quickly and effectively to management.
一锟斤拷锟角匡拷锟斤拷锟斤拷锟矫伙拷锟斤拷一锟斤拷苹锟斤拷锟斤拷品锟斤拷锟斤拷始使锟矫的癸拷锟斤拷锟斤拷实锟斤拷锟斤拷锟斤拷锟斤拷锟斤拷锟矫癸拷锟斤拷师锟皆硷拷锟斤拷峄癸拷锟绞裁达拷锟斤拷愿慕锟斤拷摹锟斤拷锟斤拷锟斤拷锟角诧拷品锟斤拷锟斤拷锟节诧拷品锟狡筹拷锟斤拷锟斤拷锟斤拷锟斤拷埽锟斤拷锟斤拷锟截达拷锟斤拷锟解，锟斤拷取锟皆诧拷品锟侥伙拷锟斤拷锟斤拷息锟斤拷
锟斤拷锟皆诧拷锟斤拷锟揭伙拷锟斤拷锟斤拷锟饺ワ拷锟?锟铰采凤拷锟筋开锟斤拷时锟斤拷锟斤拷锟侥撅拷锟介：
锟斤拷锟斤拷苹锟斤拷锟斤拷锟节匡拷锟角客伙拷锟斤拷锟斤拷锟斤拷时锟斤拷锟斤拷锟斤拷锟斤拷锟揭伙拷锟斤拷锟斤拷锟绞拷锟斤拷斜锟揭拷锟斤拷锟斤拷遣锟斤拷芸锟斤拷浅杀锟斤拷摹锟狡伙拷锟斤拷锟斤拷锟轿拷锟绞碉拷锟揭伙拷锟斤拷芗虻サ墓锟斤拷埽锟酵拷锟斤拷锟斤拷指锟筋将锟斤拷锟教碉拷锟斤拷锟斤拷锟斤拷锟斤拷锟斤拷每台锟斤拷锟斤拷要锟斤拷锟斤拷锟斤拷锟斤拷元锟侥成憋拷锟斤拷锟斤拷苹锟斤拷锟斤拷为锟斤拷锟斤拷锟斤拷没锟斤拷锟揭伙拷锟斤拷锟斤拷锟揭拷墓锟斤拷埽锟斤拷筒锟斤拷锟斤拷锟斤拷锟斤拷锟斤拷锟斤拷锟
锟斤拷 锟斤拷锟斤拷 锟斤拷锟斤拷锟斤拷 October 10, 2005 04:53 PM
锟斤拷锟斤拷
锟絆锟斤拷一锟斤拷VP锟斤拷锟絅ANO锟斤拷锟絵锟侥回戯拷锟斤拷锟紷示锟斤拷锟斤拷锟斤拷锟窖嗭拷锟絵锟斤拷锟紷锟角傦拷锟絜锟紽锟斤拷锟斤拷锟窖斤拷ship锟斤拷锟侥百凤拷之一锟侥產品锟結只锟斤拷十锟斤拷之一锟侥產品锟斤拷影響碉拷锟斤拷锟斤拷锟斤拷锟斤拷锟阶伙拷锟斤拷锟斤拷锟絵锟斤拷锟斤拷锟较革拷锟斤拷锟侥达拷IPOD一锟接ｏ拷锟斤拷锟斤拷锟絝锟接碉拷锟斤拷投锟絍锟角筹拷锟劫★拷
锟揭就诧拷锟斤拷锟斤拷锟剿ｏ拷锟紷示锟斤拷锟斤拷锟絵锟斤拷锟紷锟斤拷锟劫凤拷锟斤拷釋沒锟叫給锟斤拷處锟斤拷锟絢锟斤拷锟斤拷只锟斤拷锟絝锟斤拷锟紷锟斤拷锟斤拷啥锟斤拷锟絵锟斤拷锟角撅拷锟斤拷锟絟锟絀锟斤拷锟斤拷貨锟斤拷十锟斤拷之一锟斤拷锟剿伙拷該锟斤拷锟絨锟剿ｏ拷锟斤拷锟斤拷锟斤拷锟絵锟斤拷锟揭诧拷锟絝锟节诧拷锟较嗭拷锟絵锟斤拷锟絆锟斤拷锟叫沒锟斤拷锟絝锟斤拷話锟斤拷也锟斤拷锟揭帮拷锟斤拷每锟斤拷锟斤拷俜锟斤拷O锟斤拷锟絎站投锟絍锟斤拷锟斤拷锟斤拷锟矫戯拷锟斤拷锟斤拷圆锟接嬶拷椤帮拷浅锟斤拷佟锟斤拷锟斤拷@位锟截戯拷锟斤拷VP锟斤拷然锟絝锟斤拷锟斤拷锟斤拷锟斤拷锟侥曪拷锟斤拷锟斤拷锟斤拷锟酵給NANO锟絀锟斤拷锟斤拷锟阶★拷
锟揭現锟斤拷锟絏锟斤拷锟絆锟斤拷也锟斤拷見锟斤拷锟斤拷一锟斤拷值锟斤拷锟斤拷锟截碉拷锟斤拷I锟斤拷锟斤拷锟斤拷锟斤拷锟絝锟斤拷锟节猴拷锟酵戯拷锟斤拷見锟斤拷锟揭匡拷锟斤拷也锟斤拷锟斤拷锟斤拷锟揭伙拷锟斤拷锟斤拷T锟剿★拷锟斤拷锟斤拷一锟斤拷锟斤拷锟斤拷論锟斤拷锟結锟絝锟侥ｏ拷I hate to be the cynic, but I wonder if Apple will silently improve the plastic in the screen while publicly stating that there is no problem.
锟斤拷锟絕锟斤拷锟斤拷锟絟锟斤拷锟斤拷锟斤拷锟絅ANO锟斤拷锟斤拷锟斤拷锟絵锟侥產品锟斤拷锟絆锟斤拷锟斤拷锟斤拷聲锟斤拷響地給锟酵戯拷锟剿換锟剿ｏ拷锟斤拷锟斤拷锟斤拷锟斤拷只锟斤拷too ashame to acknowledge the problem锟斤拷
锟斤拷 underland 锟斤拷锟斤拷锟斤拷 October 10, 2005 07:52 PM
锟斤拷苹锟斤拷锟斤拷为锟斤拷锟斤拷锟斤拷没锟斤拷锟揭伙拷锟斤拷锟斤拷锟揭拷墓锟斤拷埽锟斤拷筒锟斤拷锟斤拷锟斤拷锟斤拷锟斤拷锟斤拷锟?--锟斤拷毛锟斤拷锟斤拷驴锟斤拷锟较ｏ拷
锟斤拷 laobai 锟斤拷锟斤拷锟斤拷 October 10, 2005 08:42 PM
锟角呵ｏ拷锟斤拷迎锟较帮拷锟斤拷说锟芥话锟斤拷
苹锟斤拷值锟矫诧拷锟斤拷锟斤拷锟截ｏ拷也锟斤拷锟揭拷锟斤拷锟斤拷驴锟斤拷品锟斤拷锟斤拷锟斤拷锟斤拷锟斤拷锟斤拷耍锟絥ano锟斤拷rokr锟斤拷锟缴讹拷锟斤拷锟斤拷锟剿★拷
锟斤拷 vagabond 锟斤拷锟斤拷锟斤拷 October 11, 2005 01:33 PM
锟斤拷锟斤拷锟斤拷锟斤拷锟饺碉拷锟斤拷位锟斤拷锟斤拷锟斤拷么锟剿奋ｏ拷锟斤拷锟斤拷锟角★拷锟斤拷
http://spaces.msn.com/members/hot-soon/Blog/cns!1pMhQiNGWg2OFSn5cvrgLizw!1043.entry
锟斤拷 vagabond 锟斤拷锟斤拷锟斤拷 October 11, 2005 01:51 PM
锟斤拷也锟斤拷锟斤拷苹锟斤拷锟角革拷锟杰诧拷锟斤拷墓锟剿撅拷锟斤拷锟斤拷锟教拷锟斤拷锟较诧拷锟斤拷锟斤拷锟斤拷锟斤拷锟斤拷删锟斤拷锟斤拷锟斤拷锟斤拷锟斤拷锟斤拷牟锟狡凤拷锟斤拷锟狡肺讹拷锟斤拷锟斤拷锟斤拷锟斤拷锟斤拷没锟斤拷思锟剿★拷
锟斤拷锟斤拷锟街拷锟斤拷虏锟狡凤拷锟绞裁达拷税桑锟斤拷锟皆窲obs锟斤拷要锟斤拷食锟斤拷锟皆ｏ拷锟狡筹拷什么video iPod
锟斤拷 woody 锟斤拷锟斤拷锟斤拷 October 12, 2005 12:45 PM
锟紹锟斤拷锟斤拷锟絘品锟絴锟斤拷锟斤拷锟斤拷锟紺锟斤拷锟剿ｏ拷還談什锟斤拷品味锟斤拷锟揭匡拷锟斤拷锟絆锟斤拷論锟斤拷锟斤拷锟斤拷锟斤拷锟斤拷Cult锟絝锟剿ｏ拷锟叫伙拷锟斤拷锟絬锟斤拷锟斤拷锟皆格。硷拷然锟絆锟斤拷锟斤拷锟斤拷漠a品锟斤拷位锟斤拷锟角★拷锟斤拷锟斤拷使锟斤拷锟斤拷Holy Ghost锟街拷锟絓锟絝锟絕某某锟斤拷锟斤拷锟斤拷}锟斤拷锟角沒锟斤拷taste锟斤拷锟斤拷锟斤拷锟斤拷\锟絵锟絆锟斤拷锟斤拷taste锟斤拷锟斤拷锟界，也锟給锟缴猴拷前伞锟斤拷锟斤拷X锟斤拷锟絆锟斤拷锟斤拷值锟斤拷锟斤拷锟截ｏ拷锟斤拷锟絏锟斤拷锟斤拷锟狡猴拷锟斤拷锟斤拷锟斤拷顧客碉拷膜锟斤拷锟斤拷锟斤拷锟斤拷^锟饺岋拷锟捷讹拷锟斤拷視一些锟斤拷锟节嗭拷锟絵锟斤拷锟角堬拷锟斤拷锟较的嗭拷锟絵也锟矫ｏ拷锟斤拷锟絞锟较的嗭拷锟絵也锟矫ｏ拷锟斤拷锟斤拷锟絝锟絆锟斤拷锟斤拷一锟矫百好ｏ拷顧匡拷锟紷锟斤拷锟絏锟矫碉拷锟角沒什锟结，锟斤拷锟斤拷O锟斤拷锟皆硷拷也锟斤拷锟揭革拷锟絏锟斤拷锟斤拷锟斤拷還锟斤拷锟斤拷锟絚危锟経锟侥★拷
锟斤拷 underland 锟斤拷锟斤拷锟斤拷 October 12, 2005 05:18 PM
锟斤拷确锟斤拷锟斤拷锟斤拷锟斤拷锟斤拷危锟狡伙拷锟斤拷约锟斤拷遣锟斤拷锟斤拷锟剿碉拷约锟斤拷锟斤拷玫摹锟斤拷锟斤拷锟截硷拷锟斤拷锟斤拷锟斤拷锟斤拷要锟狡筹拷锟斤拷锟斤拷膜锟斤拷锟斤拷锟斤拷锟斤拷凸鄣乜锟斤拷锟狡伙拷锟斤拷牟锟狡凤拷锟?br /> 锟斤拷惜锟斤拷锟斤拷锟斤拷锟竭撅拷锟斤拷喜锟斤拷膜锟捷ｏ拷锟斤拷锟斤拷苹锟斤拷锟斤拷芒锟斤拷锟斤拷锟斤拷一锟斤拷锟斤拷没锟睫★拷锟斤拷
锟斤拷 woody 锟斤拷锟斤拷锟斤拷 October 12, 2005 10:00 PM